Return, Refund, Exchange & Cancellation Policy
- We offer a full refund or exchange for products within 7 days of delivery.
- Products must be returned in a sellable condition — unused, unworn, with tags attached (once tags are removed, items are no longer returnable).
- You can exchange an item purchased on www.sohobohostudio.com for the same or another item, subject to stock availability.
- A pickup will be done once (includes 3 attempts by our delivery partner). If canceled by the customer, an additional charge of ₹150 will apply to re-initiate pickup.
Please note that the actual product color may vary slightly due to monitor display differences. We've done our best to show true colors, but accuracy depends on your screen.
All items are thoroughly quality-checked before dispatch.
How will I get my refund?
Refunds are processed within 7 working days after your return is delivered to our warehouse. You’ll be notified via email once it’s completed.
For COD Orders:
Contact us at contact@sohobohostudio.com or call us at +91 7977431179. Refunds will be credited as per your instructions, only after receipt of the returned product.
How do I cancel my order?
- You can cancel your order within 24 hours of placing it by emailing contact@sohobohostudio.com or calling +91 7977431179.
- Orders cannot be canceled once shipped from our end.